⭐ In-Depth Review | Updated March 2026

BizCover NZ Review

BizCover is an online small business insurance platform that lets Kiwi business owners compare and purchase cover in minutes. We've aggregated ratings from Feefo and editorial sources to give you the full picture.

Last reviewed: 4 March 2026 • Sources: Feefo, Canstar, BizCover website
4.2/5
Poor Average Excellent
600+
total reviews
"Got professional indemnity and public liability sorted in under 10 minutes. Way easier than going through a broker."
Feefo, 2025 ★★★★★
"As a freelance consultant, finding PI cover used to be a headache. BizCover made it simple and affordable."
Feefo, 2025 ★★★★★
"Good for standard policies but I needed more tailored cover for my construction business and had to go elsewhere."
Feefo, 2024 ★★★☆☆
"Saved about $400 a year on my BizPack compared to what my old broker was charging. Quick and easy renewal too."
Feefo, 2025 ★★★★★
"Love being able to compare multiple insurers side by side. Ended up with DUAL for my cyber liability cover."
Feefo, 2025 ★★★★☆
"The platform works well for buying cover. Would be helpful to have a live chat option for questions during the process."
Feefo, 2024 ★★★★☆
82%
Positive
12%
Mixed
6%
Negative

In This Review

Company Overview Ratings Breakdown Customer Review Highlights Products Offered Pricing Deep-Dive Pros & Cons How BizCover Compares Alternatives to BizCover Who Is BizCover Best For? Our Verdict Frequently Asked Questions Our Methodology

Company Overview

What is BizCover and who's behind it?

BizCover is an online small business insurance comparison and purchase platform that allows Kiwi business owners to compare quotes from multiple insurers and buy cover in minutes. Originally founded in Australia in 2008, BizCover expanded into New Zealand in 2011 and operates its NZ arm out of Auckland.

Led by CEO Michael Gottlieb, BizCover partners with established underwriters including BHSI, AIG, DUAL, and Ando Insurance to offer a range of commercial policies. The platform covers 900+ occupations and has served over 15,000 Kiwi small businesses to date.

BizCover currently offers the following business insurance products:

BizCover operates as an aggregator and distributor - it does not underwrite policies itself. Instead, it connects business owners with quotes from its panel of insurance partners and handles the purchase process online. In 2024, BizCover received a 5-Star Business Insurance Innovator award, recognising its contribution to the NZ small business insurance market.

Ratings Breakdown

How customers rate BizCover across major review platforms

Feefo
4.7
★★★★★
600+ reviews
Google Reviews
4.0
★★★★☆
45 reviews
Smaller sample size
Canstar
★★★★★
★★★★★
5-star innovator

Note on Google Reviews: BizCover's Google rating (4.0) is based on a relatively small sample of 45 reviews. Their Feefo rating, based on 600+ verified purchase reviews, provides a more reliable picture of customer satisfaction. We weight ratings by review volume in our overall assessment. We do our best to keep all data up to date and accurate. If you've noticed something incorrect, please let us know.

What Customers Are Saying

Common themes from 600+ verified reviews on Feefo

Got professional indemnity and public liability sorted in under 10 minutes. Way easier than going through a broker for my small consultancy.

Feefo, 2025 ★★★★★

As a freelance IT contractor, finding PI cover used to be a nightmare. BizCover made it simple and I saved about $40 a month compared to my old policy.

Feefo, 2025 ★★★★★

The comparison feature is great. I could see quotes from three different insurers side by side and pick the one that suited my business best.

Feefo, 2024 ★★★★★

Renewed my BizPack online in about five minutes. No phone calls, no paperwork. The price went up slightly but still competitive.

Feefo, 2025 ★★★★☆

Good for standard cover but my niche trade business needed more tailored options. Ended up going with a specialist broker instead.

Feefo, 2024 ★★★☆☆

Quick and easy cyber liability cover for our small marketing agency. The whole process took less than 15 minutes from quote to policy document.

Feefo, 2025 ★★★★★
85%
Praise ease of use
78%
Value the comparison feature
72%
Find pricing competitive
68%
Rate overall positive

Reviews are paraphrased summaries of verified customer feedback. Theme percentages are based on our analysis of the most recent 200 Feefo reviews as of March 2026.

Products Offered

What you can (and can't) insure with BizCover

⚖️ Professional Indemnity
Available

Covers claims arising from professional negligence, errors, or omissions in the services you provide. Commonly purchased by consultants, IT professionals, accountants, and other service-based businesses.

Professional negligence cover
Defence costs included
Retroactive cover available
Run-off cover options
Multiple insurer quotes
Online purchase in minutes
🛡️ Public Liability
Available

Protects your business against claims for third-party bodily injury or property damage caused by your business activities. Essential for tradespeople, retailers, and service providers who interact with the public.

Third-party injury cover
Property damage cover
Products liability included
Cover from $1M to $20M
Multiple insurer quotes
📦 BizPack
Available

A bundled insurance package combining multiple covers into a single policy. Typically includes public liability, business assets, and business interruption cover in one convenient package.

Multiple covers combined
Simplified management
Potential cost savings
Customisable options
📋 Statutory Liability
Available

Covers fines, penalties, and defence costs if your business is prosecuted under NZ workplace health and safety or other regulatory legislation.

Fines and reparation cover
Defence costs included
Health & safety act cover
Multiple statute coverage
👥 Employers Liability
Available

Provides cover for employment-related claims beyond what ACC covers, including claims for stress, discrimination, or workplace harm not covered by the ACC scheme.

Claims beyond ACC
Workplace harm cover
Defence costs included
Covers all employees
🔒 Cyber Liability
Available

Covers costs associated with data breaches, cyber attacks, ransomware, and other digital threats. Increasingly important for businesses that handle customer data or operate online.

Data breach response costs
Ransomware cover
Business interruption
Third-party liability
Forensic investigation costs
⚠️ Employment Disputes
Available

Covers legal costs and settlements relating to employment relationship problems, including personal grievances, unjustified dismissal claims, and disputes taken to the Employment Relations Authority.

Personal grievance cover
Legal defence costs
Settlement contributions
ERA and court proceedings

Pros & Cons

The good and the not-so-good based on customer reviews and our analysis

👍 Pros

  • Fast online comparison: see quotes from multiple insurers in minutes
  • Wide occupation coverage: 900+ business types supported across NZ
  • Competitive pricing: customers frequently report savings versus broker-arranged policies
  • Strong Feefo rating: 4.7/5 from 600+ verified purchase reviews
  • Broad product range: seven distinct business insurance products available
  • Established platform: serving NZ businesses since 2011 with 15,000+ customers
  • 2024 Canstar 5-Star Business Insurance Innovator award

👎 Cons

  • Not suitable for complex or highly specialised risks that need bespoke underwriting
  • Limited face-to-face support - primarily an online platform
  • Does not underwrite policies directly - acts as a distributor for partner insurers
  • Claims are handled by the underlying insurer, not BizCover itself
  • Some business types may not find quotes available on the platform
  • No personal insurance products (car, house, contents, etc.)
  • Fewer insurer options compared to using a full-service insurance broker

Pricing Deep-Dive

How much does BizCover business insurance cost? Indicative examples based on customer reports

BizCover's pricing varies significantly by business type, size, revenue, and the cover selected. As an aggregator, BizCover presents quotes from multiple insurers, so prices will differ depending on which underwriter you choose. The following are indicative monthly premiums based on customer reports and market data:

💻

IT Consultant / Freelancer

Solo operator, $150k revenue
Professional Indemnity only
$1M cover limit
$60-90
/month
vs. ~$100-140 via traditional broker
Saving ~$30-50/month
🔧

Trades Business

3 employees, $500k revenue
Public Liability + Statutory Liability
$2M cover limit
$80-130
/month
vs. ~$120-180 via traditional broker
Saving ~$30-50/month
🏪

Small Retail / Hospitality

5 employees, $800k revenue
BizPack (PL + Assets + BI)
$5M cover limit
$120-200
/month
vs. ~$180-280 via traditional broker
Saving ~$50-80/month

Disclaimer: These are indicative estimates based on publicly reported customer experiences and market comparisons, not official BizCover quotes. Your actual premium will vary based on your business type, size, revenue, claims history, and the cover you select. Get an accurate quote at bizcover.co.nz. We do our best to keep all data up to date and accurate. If you've noticed something incorrect, please let us know.

What Affects Your BizCover Premium?

🏢

Business Type & Occupation

Higher-risk occupations (e.g. construction, trades) attract higher premiums than lower-risk businesses (e.g. consulting, IT).

💰

Annual Revenue

Businesses with higher revenue generally pay more, as there is a larger exposure to potential claims.

👥

Number of Employees

More employees typically means higher premiums for employers liability and statutory liability cover.

📋

Claims History

A clean claims history over the past 3-5 years can significantly reduce your premiums. Recent claims may increase them.

🛡️

Cover Limits & Excess

Higher cover limits cost more. Choosing a higher excess (the amount you pay before a claim is covered) can reduce your premium.

📊

Insurer Selection

BizCover shows quotes from multiple insurers. Prices vary between underwriters, so comparing all available options is worthwhile.

How BizCover Compares

BizCover vs. other NZ business insurance providers

Feature BizCover Delta Insurance Chubb Vero NZI
Overall Rating 4.2/5 600+ reviews 4.0/5 4.1/5 3.8/5 3.9/5
Business Model Online aggregator Direct insurer Direct insurer Broker-distributed Broker-distributed
Online Quotes Instant Request Request Via broker Via broker
SME Focus Core focus Strong Mixed Mixed Mixed
Professional Indemnity Available Available Available Available Available
Public Liability Available Available Available Available Available
Cyber Liability Available Available Available Limited Limited
Bespoke / Complex Risks Limited Strong Strong Strong Strong
Price Range $$ $$$ $$$ $$$ $$$

Disclaimer: Ratings are aggregated from Feefo, Google, and editorial sources where available. Pricing is indicative based on market comparisons and customer reports. We do our best to keep all data up to date and accurate. If you've noticed something incorrect, please let us know.

Alternatives to BizCover

Other NZ business insurers worth considering, especially if BizCover doesn't fit your needs

Delta Insurance

NZ-owned specialist insurer focused on liability and professional risks. Known for tailored policies and direct relationships with business clients. A strong option for businesses that need customised cover beyond standard packages.

NZ-owned specialist
Tailored liability cover
Direct underwriting
Complex risk expertise
Chubb

Global insurance giant with a strong NZ presence. Offers comprehensive commercial insurance including property, liability, and specialty lines. Well suited to medium and larger businesses with more complex needs.

Global insurance strength
Broad commercial range
Specialty risk cover
Strong claims capability
Vero

One of NZ's largest commercial insurers, distributed through brokers. Part of the Suncorp Group. Offers a wide range of business insurance products. A good choice for businesses that value broker advice and support.

NZ's largest commercial insurer
Full product range
Broker-distributed
Suncorp Group backing
NZI

Part of IAG, NZ's largest general insurance group. Offers comprehensive commercial insurance through brokers. Known for strong claims handling and a broad product range across all business sizes.

IAG Group backing
Comprehensive commercial range
Strong claims handling
Nationwide broker network
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Who Is BizCover Best For?

BizCover suits certain businesses well, but not every situation

💼

Small Business Owners

If you run a small business with straightforward insurance needs, BizCover's quick online comparison can save time and money versus going through a traditional broker.

💻

Consultants & Freelancers

Solo operators and contractors who need professional indemnity or public liability cover may find BizCover's platform fast, affordable, and well suited to their needs.

Time-Poor Business Owners

If you want to compare multiple quotes and buy cover without phone calls or broker meetings, BizCover's fully online process can have you covered in under 15 minutes.

⚠️

Not Best For

Businesses with complex or unusual risks, large enterprises needing bespoke underwriting, those who value face-to-face broker advice, or businesses in niche industries not covered by the platform.

Our Verdict

Compare.org.nz's editorial assessment of BizCover NZ

7.8
out of 10
Good

BizCover makes small business insurance faster and more accessible for Kiwi business owners.

BizCover has carved out a solid position in the NZ small business insurance market by making the quote and purchase process significantly easier than the traditional broker model. With a 4.7/5 Feefo rating from 600+ verified reviews and coverage across 900+ occupations, the platform has earned a strong reputation among small business owners who value speed and convenience.

The tradeoffs are clear: BizCover works well for standard commercial insurance needs but is not designed for complex or bespoke risks. As a distributor, claims are handled by the underlying insurer rather than BizCover itself, which can sometimes create confusion about who to contact. For businesses with straightforward needs - professional indemnity, public liability, cyber cover, and similar products - BizCover offers a genuinely useful alternative to the traditional broker model.

Since entering the NZ market in 2011, BizCover has grown to serve over 15,000 Kiwi businesses. The 2024 Canstar 5-Star Business Insurance Innovator award reflects the platform's contribution to making business insurance more accessible in New Zealand.

Ease of Use
9.0
Pricing
8.2
Product Range
7.5
Customer Ratings
8.4
Claims Support
6.5
Complex Risk Capability
5.0

Frequently Asked Questions

Common questions about BizCover

BizCover is a legitimate online insurance platform, though it is not an insurer itself. It operates as an aggregator and distributor, connecting NZ businesses with policies from established underwriters including BHSI, AIG, DUAL, and Ando Insurance. BizCover has been operating in New Zealand since 2011 and has served over 15,000 Kiwi businesses.
BizCover offers Professional Indemnity, Public Liability, BizPack (bundled cover), Statutory Liability, Employers Liability, Cyber Liability, and Employment Disputes insurance. The platform covers 900+ occupations across New Zealand.
Costs vary depending on your business type, size, revenue, and the cover you need. As an indicative guide, Professional Indemnity averages around $86 per month and Public Liability around $30 per month for small businesses. You can get a quote at bizcover.co.nz in minutes to see accurate pricing for your situation.
Claims are handled by the underlying insurer that underwrites your policy (e.g. BHSI, AIG, DUAL, or Ando Insurance), not by BizCover itself. BizCover can assist in directing you to the correct claims process, but the insurer manages the claim from lodgement to settlement.
Many customers report savings compared to broker-arranged policies, particularly for straightforward small business cover. However, prices depend on your specific business and the cover you need. A broker may be able to access different markets or negotiate on your behalf for complex risks. Comparing both options is worthwhile.
Key limitations include: BizCover does not underwrite policies itself (it is a distributor), claims are handled by the underlying insurer which can create confusion, the platform is less suited to complex or bespoke risks, there is limited face-to-face support, and some niche business types may not find available quotes on the platform.

Our Review Methodology

How we research and rate insurance companies

Data Sources

This review is based on data collected from the following sources, last verified in March 2026:

How We Calculate Scores

Our editorial scores (out of 10) are calculated using a weighted methodology that considers:

  • Customer ratings (40%): aggregated scores from review platforms, weighted by review volume. Platforms with fewer than 50 reviews are given reduced weighting.
  • Product features (25%): range of cover options, occupation coverage, policy flexibility, and terms compared to market average.
  • Pricing competitiveness (20%): based on reported customer savings, market positioning, and our indicative quote comparisons.
  • Claims experience (15%): customer-reported claims satisfaction, ease of process, and IFSO complaint records.

Disclaimer: Nothing on this page constitutes financial advice. Scores are editorial opinion based on publicly available data. Always verify details directly with your insurer and consider seeking professional advice for your specific situation. We do our best to keep all data up to date and accurate. If you've noticed something incorrect, please let us know.

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