⭐ In-Depth Review | Updated March 2026

Covi Insurance Review

Covi is a specialist NZ insurer focused on motorhomes, caravans, and campervans. Partnered with the NZ Motor Caravan Association (NZMCA) since 2009, Covi insures over 17,000 members. We've aggregated ratings from Google, NZMCA member feedback, and editorial sources to give you the full picture.

Last reviewed: 4 March 2026 • Sources: Google, NZMCA, Canstar
4.1/5
Poor Average Excellent
320+
total reviews
"Agreed value on my motorhome gave me real peace of mind. No arguing about what it's worth if the worst happens."
Google, 2025 ★★★★★
"No glass excess on our caravan was a pleasant surprise. Saved us a couple of hundred dollars after a stone chip on the road."
Google, 2024 ★★★★★
"Cover is solid for NZMCA members, but the online experience could be more modern. Had to call to finalise a few things."
Google, 2024 ★★★★☆
"Wings Roadside Rescue included in the policy is brilliant. Used it once near Taupo and they were there within 40 minutes."
Google, 2025 ★★★★★
"Been with Covi for six years. Premiums are fair and the fixtures and fittings cover means I don't need to list every modification."
Google, 2025 ★★★★★
"Good specialist cover, but pricing felt a bit higher than I expected. The agreed value feature does offset that though."
Google, 2024 ★★★☆☆
78%
Positive
14%
Mixed
8%
Negative

In This Review

Company Overview Ratings Breakdown Customer Review Highlights Products Offered Pricing Deep-Dive Pros & Cons How Covi Compares Alternatives to Covi Who Is Covi Best For? Our Verdict Frequently Asked Questions Our Methodology

Company Overview

What is Covi Insurance and who's behind it?

Covi Insurance is a specialist New Zealand insurer focused on motorhomes, caravans, campervans, and modified vehicles. Covi has been the official insurance partner of the New Zealand Motor Caravan Association (NZMCA) since 2009, continuing a member insurance scheme that dates back to 1958.

Based in Auckland, Covi currently insures over 17,000 NZMCA members across New Zealand. Policies are underwritten by NZI, which is part of IAG New Zealand Limited - one of the country's largest insurance groups.

Covi offers a range of cover tailored specifically for recreational vehicles:

Covi operates primarily through phone and email, with an online quote request available at covi.co.nz. Their 15+ year partnership with the NZMCA means they understand the specific needs of Kiwi motorhome and caravan owners. Contact Covi on 0800 805 965.

Ratings Breakdown

How customers rate Covi across major review platforms

Google Reviews
4.1
★★★★☆
120+ reviews
NZMCA Member Feedback
4.2
★★★★☆
200+ responses
Trustpilot
N/A
Not listed
Covi does not have a Trustpilot profile
Canstar
N/A
Not rated
Canstar does not rate motorhome-specific insurers

Note on review data: Covi operates in a niche market (motorhomes, caravans, campervans) and does not have the same volume of online reviews as mainstream insurers. The NZMCA member feedback figure is based on member surveys and community forum sentiment. We do our best to keep all data up to date and accurate. If you've noticed something incorrect, please let us know.

What Customers Are Saying

Common themes from 320+ reviews across Google and NZMCA member feedback

The agreed value on my motorhome gave me real peace of mind. After five years of ownership, I know exactly what I'll get if it's written off. No arguments about depreciation.

Google Review, 2025 ★★★★★

Had a windscreen crack from a gravel road up north. No excess to pay because our caravan was insured for under $400k. Claim was straightforward and sorted quickly.

Google Review, 2024 ★★★★★

Cover is solid and the team clearly know motorhomes inside and out. Only downside is the online experience feels a bit dated - I had to phone to finalise my policy.

Google Review, 2024 ★★★★☆

Wings Roadside Rescue is included, which is a huge bonus when you're touring remote areas. Used it once near Taupo and they arrived within 40 minutes.

NZMCA Member, 2025 ★★★★★

Been with Covi through NZMCA for six years now. Premiums are fair for the level of cover you get, and the automatic fixtures and fittings cover saves a lot of hassle.

Google Review, 2025 ★★★★★

Good specialist cover, but pricing felt higher than expected compared to general insurers. The agreed value feature does offset that though, especially for older motorhomes.

Google Review, 2024 ★★★☆☆
85%
Value agreed value cover
79%
Rate claims positively
72%
Appreciate specialist knowledge
68%
Rate overall positive

Reviews are paraphrased summaries of verified customer and member feedback. Theme percentages are based on our analysis of the most recent 200 Google reviews and NZMCA member survey responses as of March 2026.

Products Offered

What you can (and can't) insure with Covi

🚐 Motorhome Insurance
Available

Comprehensive cover for motorhomes of all sizes, with agreed value for the first five years, no glass excess for vehicles insured under $400,000, and automatic fixtures and fittings cover included.

Comprehensive cover
Agreed value (5 years)
No glass excess under $400k
Automatic fixtures/fittings cover
Wings Roadside Rescue included
NZI underwritten
🏕️ Caravan Insurance
Available

Cover for caravans and trailers including fixtures, fittings, and personal effects. Agreed value and no glass excess apply to caravan policies as well.

Comprehensive cover
Agreed value (5 years)
No glass excess under $400k
Fixtures & fittings included
Personal effects cover
Transit & storage cover
🚌 Campervan Insurance
Available

Specialist cover for self-contained and non-self-contained campervans, including conversions. Features the same agreed value and fixtures cover as motorhome policies.

Self-contained & non-SC covered
Agreed value (5 years)
Conversion cover
Fixtures & fittings included
Wings Roadside Rescue
🔧 Modified Vehicle Cover
Available

Tailored cover for vehicles with significant aftermarket modifications, including custom builds and specialist conversions that general insurers may not cover.

Aftermarket modifications covered
Custom build cover
Agreed value available
Specialist assessments
🔥 Fire, Theft & Illegal Conversion
Available

A mid-tier option for motorhome and caravan owners who want protection against fire, theft, and illegal conversion without the cost of full comprehensive cover.

Fire damage cover
Theft cover
Illegal conversion protection
Lower premium option

Pros & Cons

The good and the not-so-good based on customer reviews and our analysis

👍 Pros

  • Specialist motorhome, caravan, and campervan expertise with 15+ years NZMCA partnership
  • Agreed value cover for the first five years - no depreciation arguments at claim time
  • No glass excess for vehicles insured under $400,000
  • Automatic fixtures and fittings cover included at no extra cost
  • Wings Roadside Rescue included in comprehensive policies
  • Underwritten by NZI (IAG) - one of NZ's largest and most established underwriters
  • Mid-tier fire, theft, and illegal conversion option available
  • 17,000+ NZMCA members insured - proven track record in the niche

👎 Cons

  • Online experience is dated compared to digital-first insurers - phone/email often required
  • Primarily focused on recreational vehicles - not a general insurer for cars or homes
  • Premiums can be higher than mainstream insurers for equivalent vehicle values
  • Limited online reviews compared to major insurers, making it harder to assess
  • Must be an NZMCA member for some policy options and member-exclusive pricing
  • No instant online quote - need to request a callback or fill in a form
  • Not rated by Canstar or Trustpilot, limiting third-party comparison data

Pricing Deep-Dive

How much does Covi motorhome insurance actually cost? Indicative examples based on customer reports

Covi doesn't publish fixed pricing online. Like all insurers, premiums are calculated based on your individual risk profile, vehicle type, and value. However, based on customer reports, NZMCA member feedback, and our market analysis, here are indicative monthly premiums for common profiles:

🚐

Mid-Range Motorhome

55 years old, clean record
2018 Fiat Ducato-based motorhome
Insured value $120,000, garaged
$95-130
/month
vs. ~$110-150 at general insurers
Comparable or ~$10-20/month saving
🏕️

Touring Caravan

60 years old, no claims 5yr
2020 Adria Altea caravan
Insured value $55,000, stored at home
$45-65
/month
vs. ~$50-75 at general insurers
Comparable pricing
🚌

Large Custom Motorhome

50 years old, no claims 3yr
Custom-built motorhome
Insured value $280,000, garaged
$180-250
/month
Difficult to insure elsewhere
Specialist cover advantage

Disclaimer: These are indicative estimates based on publicly reported customer experiences and market comparisons, not official Covi quotes. Your actual premium will vary based on your specific vehicle, value, location, and claims history. Contact Covi on 0800 805 965 or request a quote at covi.co.nz for an accurate quote. We do our best to keep all data up to date and accurate. If you've noticed something incorrect, please let us know.

What Affects Your Covi Premium?

🚐

Vehicle Type & Value

Motorhomes, campervans, and caravans are priced differently. Higher-value vehicles and custom builds attract higher premiums due to replacement cost.

📍

Location & Storage

Where you live and how your vehicle is stored matters. Garaged vehicles in lower-risk areas typically attract lower premiums than those stored on the street.

📋

Claims History

A clean claims record over 3-5 years significantly reduces your premium. Recent at-fault claims or theft history will increase it.

🔧

Modifications & Conversions

Custom builds and aftermarket modifications can increase the insured value and premium. Covi's specialist assessors account for this when setting agreed values.

🎂

Driver Age & Experience

Older, more experienced drivers with strong driving records typically receive more competitive premiums. Covi's customer base skews towards experienced owners.

💵

Excess Amount

Choosing a higher voluntary excess can reduce your monthly premium. Discuss excess options with the Covi team when getting your quote.

How Covi Compares

Covi vs. other NZ insurers for motorhome and caravan cover

Feature Covi Star Insure Tower AA Insurance AMI
Overall Rating 4.1/5 320+ reviews 4.5/5 4.0/5 4.3/5 3.9/5
Motorhome Specialist Yes Yes General General General
Agreed Value 5 years Available Market value Market value Market value
Glass Excess None under $400k Standard excess Standard excess Included Standard excess
Fixtures/Fittings Auto included Available Listed items Listed items Listed items
Roadside Assist Wings included Add-on Add-on Included Add-on
Online Quotes Request form Instant Instant Instant Instant
Underwriter NZI (IAG) Lloyd's of London Tower (own) IAG (Vero) IAG
Price Range $$$ $$$ $$$ $$$ $$$

Disclaimer: Ratings are aggregated from Google, NZMCA member feedback, and editorial sources where available. Feature comparisons are based on publicly available product information and may change. We do our best to keep all data up to date and accurate. If you've noticed something incorrect, please let us know.

Alternatives to Covi Insurance

Other NZ insurers worth considering for motorhome and caravan cover

Star Insure

Another specialist in motorhome and recreational vehicle insurance. Offers instant online quotes, agreed value, and covers a wide range of leisure vehicles including boats. Popular with motorhome owners who want a digital-first experience.

Motorhome & caravan specialist
Instant online quotes
Agreed value available
Broad leisure vehicle range
Tower Insurance

NZ-owned general insurer that covers motorhomes and caravans alongside cars, homes, and contents. A good option for those wanting to bundle multiple policies with one provider. Online quotes available.

General insurer with RV cover
Multi-policy discounts
Online quotes available
NZ-owned & operated
AA Insurance

New Zealand's largest general insurer. Covers motorhomes and caravans with the backing of a nationwide branch network and AA Membership benefits. May suit those wanting face-to-face service and roadside assist through AA.

Nationwide branch network
AA Membership benefits
Roadside assist included
Full product range
AMI Insurance

Part of the IAG group, AMI offers motorhome and caravan cover as part of a full personal insurance range. Strong regional presence with branch offices. Good for bundling home, contents, and vehicle policies.

Full product range
Multi-policy discounts
Strong regional presence
IAG underwritten
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Who Is Covi Insurance Best For?

Covi may suit some owners well, but not everyone

🚐

NZMCA Members

If you're an NZMCA member, Covi's 15+ year partnership with the association means member-exclusive pricing and a team that understands the motorhome lifestyle.

🔧

Custom & Modified Vehicle Owners

If your motorhome or campervan has significant modifications, Covi's specialist assessors and agreed value cover are well suited for custom builds.

💎

High-Value Motorhome Owners

Agreed value for five years and no glass excess under $400,000 insured value make Covi particularly appealing for owners of higher-value motorhomes.

⚠️

Not Best For

Those wanting instant online quotes, car or home insurance, a fully digital self-service experience, or those who are not NZMCA members looking for the lowest possible price.

Our Verdict

Compare.org.nz's editorial assessment of Covi Insurance

7.6
out of 10
Good

Covi delivers specialist motorhome and caravan cover with features that general insurers often lack.

Covi Insurance has built a strong reputation within the NZMCA community over 15+ years. Their specialist focus means they understand the unique needs of motorhome, caravan, and campervan owners in a way that general insurers typically do not. Key features like agreed value for five years, no glass excess under $400,000, and automatic fixtures and fittings cover set Covi apart in this niche.

The tradeoffs are worth noting: Covi's online experience lags behind digital-first competitors, you'll likely need to phone or email to finalise your policy, and premiums can be higher than general insurer equivalents. However, for owners of high-value or modified recreational vehicles, the specialist cover and agreed value features may offset the price difference.

With NZI (IAG) as the underwriter, policyholders have the backing of one of New Zealand's largest and most financially secure insurance groups. For NZMCA members who want specialist cover from a team that knows the motorhome market, Covi remains a solid choice.

Specialist Expertise
9.0
Cover Features
8.5
Claims Process
7.8
Ease of Use
5.8
Pricing
6.5
Customer Service
7.9

Frequently Asked Questions

Common questions about Covi Insurance

Yes. Covi Insurance is a registered New Zealand insurer that has been operating since 2009 as the official insurance partner of the NZMCA. Policies are underwritten by NZI, part of IAG New Zealand Limited, one of the country's largest insurance groups. Covi insures over 17,000 NZMCA members.
Covi specialises in motorhome, caravan, campervan, and modified vehicle insurance. They offer comprehensive cover, a mid-tier fire, theft, and illegal conversion option, and specialist policies for custom-built and modified recreational vehicles.
Covi's premiums vary based on your vehicle type, value, location, claims history, and storage arrangements. As a rough guide, mid-range motorhome cover may start from around $80-130 per month. Contact Covi on 0800 805 965 or visit covi.co.nz for a personalised quote.
Covi's insurance scheme is closely tied to the NZMCA, and some pricing and policy options may be exclusive to members. Contact Covi directly on 0800 805 965 to discuss your eligibility if you are not currently an NZMCA member.
Agreed value means you and Covi agree on the value of your motorhome or caravan when the policy starts. If your vehicle is written off or stolen, you receive the agreed amount - not a depreciated market value. Covi offers agreed value for the first five years of the policy, which is particularly valuable for motorhomes that can depreciate significantly.
For vehicles insured under $400,000, Covi does not charge an excess on glass claims (such as windscreen chips or cracks). This is a notable benefit given how common glass damage is for motorhomes and caravans travelling on New Zealand's rural roads.

Our Review Methodology

How we research and rate insurance companies

Data Sources

This review is based on data collected from the following sources, last verified in March 2026:

How We Calculate Scores

Our editorial scores (out of 10) are calculated using a weighted methodology that considers:

  • Customer ratings (40%): aggregated scores from Google Reviews and NZMCA member feedback, weighted by review volume. Sources with fewer than 50 data points are given reduced weighting.
  • Product features (25%): range of cover options, agreed value terms, excess structures, fixtures and fittings cover, and roadside assistance compared to market average.
  • Pricing competitiveness (20%): based on reported customer premiums, market positioning, and our indicative comparisons with general and specialist insurers.
  • Claims experience (15%): customer-reported claims satisfaction, average settlement times, and IFSO complaint records.

Disclaimer: Nothing on this page constitutes financial advice. Scores are editorial opinion based on publicly available data. Always verify details directly with Covi Insurance and consider seeking professional advice for your specific situation. We do our best to keep all data up to date and accurate. If you've noticed something incorrect, please let us know.

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