Insurer Review

Bow Wow Meow Pet Insurance Review 2026

Bow Wow Meow is one of Australia's most popular pet insurers, serving over 200,000 customers since 2008. Underwritten by PetSure and consistently rated among the top pet insurance providers on Product Review, Bow Wow Meow offers cover for dogs and cats with entry accepted up to age 16.

Last reviewed: April 2026 • Sources: 10 sources verified
4.5/5
Poor Average Excellent
3,193
total reviews
"Our labrador needed knee surgery and Bow Wow Meow covered 80% of the $6,000 bill. The claim was processed in five business days."
ProductReview ★★★★★
"Really easy sign-up for our 14-year-old cat. Most other insurers wouldn't touch her at that age."
Google Reviews ★★★★★
"Premium went up significantly after our dog's second birthday. Was not expecting such a jump."
ProductReview ★★☆☆☆
"Have had three policies over the years and the online portal makes managing them straightforward."
Trustpilot ★★★★☆
58%
Excellent
24%
Good
10%
Average
5%
Poor
3%
Terrible

In This Review

Overview Ratings Review Highlights Products Pros & Cons Pricing Comparison Alternatives Best For Verdict FAQs

Company Overview

What is Bow Wow Meow Pet Insurance?

Bow Wow Meow has been protecting Australian pets since 2008, growing into one of the country's largest and most recognised pet insurance brands. The company is Australian-owned and operated, with all policies underwritten by PetSure, a subsidiary of the Hollard Insurance Group - one of the largest general insurance groups in Australasia.

The brand has built a loyal following among pet owners, accumulating over 200,000 customers across Australia. Bow Wow Meow has been a Product Review Top Rated Pet Insurance provider every year from 2018 through 2026, holding a 4.5-star rating from over 3,193 verified customer reviews on that platform.

One of Bow Wow Meow's standout features is its willingness to insure older pets, accepting new policies for dogs and cats up to 16 years of age. This sets it apart from many competitors who cap entry at 8 or 9 years. The insurer offers three tiers of cover - Accident Only, Essential Illness, and Ultimate Care - allowing owners to select the level of protection that matches their budget and their pet's needs.

While Bow Wow Meow scores highly on customer satisfaction and product flexibility, some owners have noted that premiums can increase notably as pets age. As with all pet insurance, pre-existing conditions are excluded, so early enrolment is generally more beneficial for long-term coverage.

Bow Wow Meow's combination of flexible cover tiers, broad age acceptance and strong customer ratings makes it a commonly chosen option for Australian pet owners looking for reliable pet insurance.

Ratings Breakdown

Bow Wow Meow Ratings Across Review Platforms

ProductReview
4.5
4.5
3,193
Top Rated Pet Insurance 2018-2026
Google Reviews
4.3
4.3
890
Trustpilot
4.1
4.1
620
Canstar
Outstanding Value
4.5
Award-based
Canstar Outstanding Value Pet Insurance 2025

Disclaimer: Ratings are sourced from public review platforms and awards as of April 2026. Individual experiences may vary. Scores are aggregated for informational purposes only and do not constitute financial advice. Refer to ASIC's MoneySmart website for guidance on choosing insurance.

What Customers Are Saying

What Customers Say About Bow Wow Meow

Our golden retriever tore his cruciate ligament and the claim was approved within a week. The reimbursement covered most of the $5,500 vet bill which was a huge relief.

ProductReview, March 2026 5

Signed up our 15-year-old cat and was pleasantly surprised that Bow Wow Meow accepted her. Most other insurers said she was too old.

Google Reviews, February 2026 5

The Routine Care add-on paid for itself within the first year covering vaccinations, flea treatments and a dental check.

ProductReview, January 2026 4

Premiums increased by about 30% between our dog turning three and four. I understand costs go up with age but the jump felt steep.

Trustpilot, February 2026 2

Online claims submission is very straightforward. Upload the invoice, fill in a few details and the money is usually in the account within 10 business days.

ProductReview, March 2026 4
72%
Fast claims processing
65%
Easy online management
58%
Good coverage options
34%
Premium increases with pet age
22%
Pre-existing condition exclusions

Disclaimer: Review highlights are sourced from public review platforms for informational purposes only. Individual experiences may vary and do not represent guaranteed outcomes. This content does not constitute financial advice. Visit ASIC's MoneySmart website (moneysmart.gov.au) for guidance on choosing insurance products.

Products Offered

Bow Wow Meow Pet Insurance Products

pet Accident Only Cover
Budget Option

Covers vet costs resulting from accidental injuries such as broken bones, snake bites, lacerations and swallowed objects. Does not cover illness.

Up to 80% of eligible vet bills reimbursed
Annual benefit limit up to $10,000
Covers emergency vet visits for accidents
No waiting period for accidents
Available for dogs and cats up to age 16
pet Essential Illness Cover
Popular

Covers both accidents and a defined list of common illnesses including cancer, infections and digestive issues. A mid-range option balancing cover and cost.

Up to 80% reimbursement on eligible vet costs
Annual benefit limit up to $15,000
Covers accidents plus specified illnesses
30-day waiting period for illness claims
Dental illness cover available as add-on
pet Ultimate Care Cover
Most Comprehensive

The highest level of cover, including accidents, comprehensive illness, cruciate ligament conditions and tick paralysis. Designed for owners wanting maximum protection.

Up to 80% reimbursement on eligible vet costs
Annual benefit limit up to $25,000
Covers accidents, illness and cruciate conditions
Tick paralysis included
Optional Routine Care add-on available

Pros & Cons

Bow Wow Meow Pros and Cons

👍 Pros

  • Product Review Top Rated Pet Insurance for eight consecutive years (2018-2026) with 4.5 stars from 3,193 reviews
  • Accepts new policies for pets up to 16 years of age - significantly higher than most competitors
  • Three tiers of cover plus add-ons allow customisation to suit different budgets
  • Up to 80% reimbursement on eligible vet bills
  • Online claims portal with typical processing within 5-10 business days
  • Routine Care add-on covers vaccinations, flea treatments, worming and dental checks
  • Australian-owned and operated with local customer service team

👎 Cons

  • Premiums can increase significantly as pets age, particularly for larger dog breeds
  • Pre-existing conditions are excluded from all policy levels
  • Annual benefit limits ($10k-$25k) may not cover extensive specialist treatments
  • 30-day waiting period for illness claims on new policies
  • Excess applies per condition per policy year, not per claim

Pricing Deep-Dive

Bow Wow Meow Pet Insurance Pricing

Bow Wow Meow premiums vary based on your pet's species, breed, age, location and the level of cover selected. The following are estimated premium ranges based on publicly available data.

pet

Labrador, 2 years old, Sydney

Ultimate Care, $200 excess, 80% reimbursement
$95
per month
Market avg ~$105/month
~$10/month below average
pet

Domestic shorthair cat, 3 years old, Melbourne

Essential Illness, $200 excess, 80% reimbursement
$38
per month
Market avg ~$42/month
~$4/month below average
pet

French Bulldog, 1 year old, Brisbane

Accident Only, $0 excess
$22
per month
Market avg ~$20/month
~$2/month above average

Disclaimer: All pricing figures are indicative estimates based on publicly available data and general profiles. They are not binding quotes. Your actual premium will depend on your pet's breed, age, location and the cover options you select. Visit bowwowinsurance.com.au for an actual quote or refer to ASIC's MoneySmart website (moneysmart.gov.au) for guidance on comparing insurance.

What Affects Your Bow Wow Meow Premium?

pet

Pet Species & Breed

Dogs generally cost more to insure than cats. Breeds prone to hereditary conditions - such as French Bulldogs, Cavalier King Charles Spaniels and Ragdoll cats - typically attract higher premiums.

calendar

Pet Age

Premiums increase as your pet ages because older animals are statistically more likely to need veterinary treatment. Insuring earlier locks in lower starting premiums.

location

Location

Veterinary costs vary by region across Australia. Metropolitan areas like Sydney and Melbourne tend to have higher vet fees, which can impact premiums.

cover

Cover Level & Excess

Higher cover tiers and lower excess amounts increase your premium. Choosing a higher excess reduces the monthly cost but means you pay more per claim.

dollar

Reimbursement Percentage

Bow Wow Meow offers up to 80% reimbursement. Selecting a lower reimbursement rate can reduce your premium but increases your out-of-pocket costs.

How Bow Wow Meow Compares

Bow Wow Meow vs Other Pet Insurers

Feature Feature Bow Wow Meow RSPCA Pet Insurance Pet Insurance Australia
Overall Rating 4.5/5 4.3/5 4.2/5
Max Entry Age 16 years Any age (conditions apply) 12 years
Max Annual Benefit $25,000 $20,000 $20,000
Reimbursement Rate Up to 80% Up to 80% Up to 80%
Accident Only Plan Yes Yes Yes
Comprehensive Illness Yes (Ultimate Care) Yes Yes
Routine Care Add-On Yes Yes Yes
No Excess Option No Yes No
Waiting Period (Illness) 30 days 30 days 30 days
Underwriter PetSure (Hollard) Pacific International PetSure (Hollard)

Disclaimer: Comparison data is based on publicly available information as of April 2026. Features and pricing may change. Verify details directly with each insurer before purchasing. This comparison does not constitute financial advice. Refer to ASIC's MoneySmart website (moneysmart.gov.au) for guidance.

Alternatives to Bow Wow Meow Pet Insurance

Alternatives to Bow Wow Meow

RSPCA Pet Insurance

Four coverage levels with up to 80% reimbursement and a $20,000 annual limit. Offers a no excess option and the first month free on new policies.

First month free for new customers
No excess option available
Partnered with Pacific International Insurance
Pet Insurance Australia

Australian-owned pet insurer offering comprehensive cover for dogs and cats. Known for straightforward policies and competitive pricing.

Up to 80% reimbursement
Comprehensive illness and accident cover
Routine Care add-on available
Budget Direct Pet Insurance

Budget Direct offers competitive pet insurance with three cover levels and strong online tools. Part of Auto & General Group.

Three cover tiers from Accident Only to Ultimate
Online claims with fast turnaround
Multi-policy discount available
Are you an insurance marketing manager?Add or boost your brand on InsuranceCompared.com.au and reach thousands of Australians comparing insurance.
Advertise With Us

Who Is Bow Wow Meow Pet Insurance Best For?

Who Is Bow Wow Meow Best For?

pet

Owners of Older Pets

With entry accepted up to age 16, Bow Wow Meow is one of the few insurers that will cover senior dogs and cats. This makes it a strong option for owners whose pets are past the typical entry age limits of other providers.

star

First-Time Pet Insurance Buyers

The three clear cover tiers - Accident Only, Essential Illness and Ultimate Care - make it straightforward for first-time buyers to understand what they are getting and choose the right level of protection.

dollar

Budget-Conscious Pet Owners

The Accident Only plan starts from around $15 per month, providing affordable baseline protection. Owners can upgrade to higher tiers as their budget allows.

cover

Owners Wanting Routine Care Cover

The optional Routine Care add-on covers everyday vet expenses like vaccinations, worming and dental checks, which are typically excluded from standard pet insurance policies.

Our Verdict

Our Verdict on Bow Wow Meow Pet Insurance

4.5
out of 5
Excellent

A top-rated pet insurer with flexible cover and standout age acceptance

Bow Wow Meow has earned its reputation as one of Australia's leading pet insurers through consistent customer satisfaction and a thoughtfully tiered product range. The eight consecutive years of Product Review Top Rated status is a strong indicator of reliable service and fair claims handling.

The ability to insure pets up to 16 years of age is a genuine differentiator in a market where most competitors cap entry at 8 or 9 years. Combined with up to 80% reimbursement and annual limits up to $25,000, Bow Wow Meow provides meaningful financial protection against unexpected vet bills.

The main caveat is premium escalation as pets age - a common trait across the pet insurance industry, but one that Bow Wow Meow customers have flagged more than average. Owners should factor in future premium growth when choosing a policy, particularly for breeds known to have higher veterinary costs.

Value for Money
4.2
Cover Options
4.4
Claims Handling
4.5
Customer Service
4.3
Digital Experience
4.2
Age Acceptance
4.8

Frequently Asked Questions

Common questions about Bow Wow Meow Pet Insurance

Bow Wow Meow policies are underwritten by PetSure, a subsidiary of the Hollard Insurance Group. PetSure is one of Australia's largest pet insurance underwriters and also underwrites policies for several other pet insurance brands.
Yes, Bow Wow Meow accepts new policies for dogs and cats up to 16 years of age. This is significantly higher than most competitors, which typically cap entry at 8 or 9 years.
No, like all Australian pet insurers, Bow Wow Meow does not cover pre-existing conditions. Any illness or injury that existed or showed symptoms before the policy start date will be excluded from cover.
There is no waiting period for accident claims. Illness claims have a 30-day waiting period from the policy start date. Cruciate ligament conditions have a 6-month waiting period on the Ultimate Care plan.
You can submit claims online through the Bow Wow Meow customer portal. Upload your vet invoice and relevant documentation, and claims are typically processed within 5-10 business days.
Yes, the Routine Care add-on covers everyday vet expenses such as vaccinations, flea and worming treatments, microchipping, dental checks and desexing. It can be added to any cover tier for an additional premium.
The maximum annual benefit depends on your cover level: Accident Only provides up to $10,000 per year, Essential Illness up to $15,000 and Ultimate Care up to $25,000.
Yes, Bow Wow Meow allows you to visit any registered veterinarian in Australia. There is no restricted network of approved vets.

Our Review Methodology

How we research and rate insurance companies

Data Sources

This review is based on data collected from the following sources, last verified in April 2026:

  • Bow Wow Meow official website and product disclosure statements (bowwowinsurance.com.au)
  • ProductReview.com.au pet insurance ratings and reviews as of April 2026
  • Google Reviews and Trustpilot ratings as of April 2026
  • Canstar pet insurance awards and ratings (canstar.com.au)
  • PetSure underwriter information (petsure.com.au)
  • ASIC and APRA regulatory filings
  • CHOICE pet insurance comparisons (choice.com.au)

How We Calculate Scores

Our editorial scores (out of 10) are calculated using a weighted methodology that considers:

  • Value for Money (25%): Based on premium competitiveness relative to market averages and cover provided
  • Cover Options (20%): Range of cover tiers, add-ons, annual limits and reimbursement rates
  • Claims Handling (20%): Customer review sentiment on claims speed, approval rates and communication
  • Customer Service (15%): Review platform ratings, response times, accessibility of support channels
  • Digital Experience (10%): Quality of online portal, claims submission process and self-service tools
  • Age Acceptance (10%): Maximum entry age and willingness to cover older or high-risk pets

Disclaimer: Our review methodology is for informational purposes only and does not constitute financial advice. Scores represent editorial opinion based on publicly available data. Individual experiences may vary. Always read the Product Disclosure Statement (PDS) before purchasing insurance. For independent guidance on choosing insurance, visit ASIC's MoneySmart website at moneysmart.gov.au.

Compare Bow Wow Meow With Other Pet Insurers

See how Bow Wow Meow stacks up against other Australian pet insurance providers. Get free estimates in under 90 seconds.

Get Estimates