Insurer Review

CIL Insurance Review 2026

CIL Insurance is Australia's specialist caravan, motorhome and RV insurer, owned by Suncorp Group. Serving the grey nomad market and caravan enthusiasts since 1962, CIL offers tailored cover for caravans, motorhomes, camper trailers and fifth wheelers - including unique features like annex cover and permanent contents protection.

Last reviewed: April 2026 • Sources: 8 sources verified
4.1/5
Poor Average Excellent
1,650
total reviews
"Side-swiped a tree on a narrow track in the Kimberley. CIL covered the full repair including the annex which was damaged. Specialist caravan knowledge made the claim painless."
ProductReview ★★★★★
"As full-time grey nomads we needed an insurer who understands the lifestyle. CIL covers our motorhome as our primary residence including permanent contents."
Google Reviews ★★★★★
"Premium went up 20% at renewal despite no claims. When I queried it they said material and repair costs have increased. Still feels steep."
ProductReview ★★☆☆☆
"CIL insured our new caravan from day one and the cover for annexes, awnings and solar panels gives us confidence on the road."
Google Reviews ★★★★☆
46%
Excellent
27%
Good
13%
Average
8%
Poor
6%
Terrible

In This Review

Overview Ratings Review Highlights Products Pros & Cons Pricing Comparison Alternatives Best For Verdict FAQs

Company Overview

What is CIL Insurance?

CIL Insurance has specialised in caravan and recreational vehicle insurance since 1962, making it one of the longest-serving specialist insurers in the Australian RV market. Now owned by Suncorp Group, CIL combines niche expertise with the financial backing of one of the country's largest insurance groups.

The brand has become synonymous with the Australian caravan lifestyle, particularly among the grey nomad community - retirees who travel extensively around Australia in caravans and motorhomes. CIL understands that these vehicles are often high-value assets and, for full-time travellers, serve as primary residences rather than occasional recreational vehicles.

CIL's product range covers standard caravans, motorhomes, camper trailers, fifth wheelers, slide-on campers and pop-top caravans. The cover goes beyond basic collision and theft to include caravan-specific features such as annex and awning cover, permanent contents for full-time travellers, solar panel protection, emergency accommodation if the vehicle is uninhabitable, and cover for personal effects inside the caravan.

The specialist focus means CIL's claims assessors understand caravan construction, common damage scenarios (such as water ingress, annex failures and towing incidents) and the network of specialist caravan repairers across Australia. This expertise typically results in more appropriate repair assessments compared to generalist insurers who may not understand the specific requirements of caravan and motorhome repairs.

CIL Insurance is the specialist choice for Australian caravan and motorhome owners who want coverage designed specifically for the way they use their vehicles, whether for weekend getaways or full-time living on the road.

Ratings Breakdown

CIL Insurance Ratings Across Review Platforms

ProductReview
4.0
4.0
820
Google Reviews
4.2
4.2
530
Trustpilot
3.8
3.8
300
Canstar
4 Stars
4.0
Award-based
Canstar 4-Star Rating Caravan Insurance 2025

Disclaimer: Ratings are sourced from public review platforms and awards as of April 2026. Individual experiences may vary. Scores are aggregated for informational purposes only and do not constitute financial advice. Refer to ASIC's MoneySmart website for guidance on choosing insurance.

What Customers Are Saying

What Customers Say About CIL Insurance

Our caravan was damaged in a hailstorm at a caravan park in central Queensland. CIL arranged for a specialist caravan repairer and the quality of work was excellent. Claim settled in three weeks.

ProductReview, March 2026 5

Full-time travellers for four years now and CIL's permanent contents cover is essential. It treats our motorhome as our home, which is exactly what it is.

Google Reviews, February 2026 5

The annex cover saved us when a strong wind ripped ours apart at a free camp in the Nullarbor. Replacement annex was covered in full.

ProductReview, January 2026 5

Premium increase at renewal was significant. Called to negotiate and they brought it down a bit but it is still substantially more than the previous year.

Trustpilot, February 2026 2

Good specialist cover but the online portal is basic. Would like to be able to manage more of the policy online rather than having to call.

ProductReview, March 2026 3
74%
Specialist caravan expertise
65%
Annex and accessory cover
58%
Full-time traveller understanding
32%
Premium increases at renewal
24%
Limited online self-service

Disclaimer: Review highlights are sourced from public review platforms for informational purposes only. Individual experiences may vary and do not represent guaranteed outcomes. This content does not constitute financial advice. Visit ASIC's MoneySmart website (moneysmart.gov.au) for guidance on choosing insurance products.

Products Offered

CIL Insurance Products

caravan Comprehensive Caravan Insurance
Most Popular

Full cover for your caravan including collision, storm, fire, theft, water damage and towing incidents. Includes annex, awning and solar panel protection.

Collision, storm, fire and theft cover
Annex and awning cover included
Solar panel and accessory protection
Emergency accommodation if uninhabitable
New-for-old replacement on newer vans
caravan Motorhome Insurance
Full-Timers

Specialist cover for motorhomes and campervans including permanent contents cover for full-time travellers. Treats your motorhome as both vehicle and home.

Comprehensive motor vehicle cover
Permanent contents for full-time travellers
Personal effects inside the vehicle
Emergency accommodation
Roadside assistance coordination
caravan Camper Trailer Insurance

Cover for camper trailers, pop-tops, slide-on campers and other towable camping vehicles. Includes off-road and remote area usage.

Collision, storm, fire and theft
Off-road and remote area cover
Awning and camping accessory protection
Flexible agreed or market value
Towing incident cover

Pros & Cons

CIL Insurance Pros and Cons

👍 Pros

  • Australia's specialist caravan, motorhome and RV insurer since 1962 with deep understanding of the caravan lifestyle
  • Suncorp Group ownership provides strong financial backing and claims-paying ability
  • Caravan-specific features including annex cover, awning cover, solar panel protection and permanent contents
  • Full-time traveller cover that treats a motorhome or caravan as a primary residence
  • Claims team with specialist caravan knowledge and access to specialist repairers nationwide
  • Emergency accommodation cover if your caravan or motorhome is uninhabitable after a claim
  • Covers all RV types from small pop-tops and camper trailers through to large fifth wheelers and motorhomes

👎 Cons

  • Premium increases at renewal have been noted by long-term customers
  • Online self-service portal is basic compared to digital-first insurers
  • Premiums tend to be higher than generalist insurers offering basic caravan add-on cover
  • Claims in remote areas can take longer due to limited access to specialist repairers
  • Agreed value policies require periodic revaluation as caravans depreciate

Pricing Deep-Dive

CIL Insurance Pricing

CIL premiums depend on the type of vehicle, its value, age, storage location, usage pattern and the scope of coverage. The following are estimated premium ranges for common scenarios.

caravan

New caravan, $65,000, stored at home, Brisbane

Comprehensive, agreed value, $500 excess
$72
per month
Market avg ~$65/month
~$7/month above average (specialist premium)
caravan

Motorhome, $120,000, full-time traveller

Comprehensive with permanent contents, agreed value
$145
per month
Few competitors offer full-time cover
Specialist full-time traveller pricing
caravan

Camper trailer, $25,000, weekend use, Sydney

Comprehensive, agreed value, $500 excess
$38
per month
Market avg ~$32/month
~$6/month above average

Disclaimer: All pricing figures are indicative estimates based on publicly available data and general profiles. They are not binding quotes. Your actual premium will depend on your vehicle type, value, usage and cover options. Visit cilinsurance.com.au for an actual quote or refer to ASIC's MoneySmart website (moneysmart.gov.au) for guidance on comparing insurance.

What Affects Your CIL Insurance Premium?

caravan

Vehicle Type & Value

The type of RV (caravan, motorhome, camper trailer, fifth wheeler), its make, model, age and agreed value are the primary drivers of your premium.

location

Storage Location

Where your caravan is stored when not in use - a locked garage, carport, storage facility or on the street - affects the theft and damage risk and therefore the premium.

cover

Usage Pattern

Full-time travellers pay more than occasional weekend users due to the increased exposure. Off-road and remote area usage may also affect pricing.

dollar

Agreed Value

CIL offers agreed value policies where the insured amount is set at inception. Higher-value vehicles attract higher premiums. Regular revaluation ensures the agreed value remains appropriate.

excess

Excess Selection

A higher excess reduces the premium but increases your out-of-pocket costs per claim. CIL offers multiple excess options to balance cost and coverage.

How CIL Compares

CIL Insurance vs Other Caravan Insurers

Feature Feature CIL Insurance AAMI Caravan Allianz Caravan
Overall Rating 4.1/5 3.8/5 3.9/5
Specialist Caravan Insurer Yes No (general insurer) No (general insurer)
Annex & Awning Cover Included Limited Limited
Permanent Contents Yes (full-timers) No No
Solar Panel Cover Included Limited Limited
Emergency Accommodation Yes Limited Limited
Motorhome Cover Yes Yes Yes
Camper Trailer Cover Yes Yes Limited
Underwriter Suncorp Group AAI (Suncorp) Allianz
Fifth Wheeler Cover Yes Limited Limited

Disclaimer: Comparison data is based on publicly available information as of April 2026. Features and pricing may change. Verify details directly with each insurer before purchasing. This comparison does not constitute financial advice. Refer to ASIC's MoneySmart website (moneysmart.gov.au) for guidance.

Alternatives to CIL Insurance

Alternatives to CIL Insurance

AAMI Caravan Insurance

General insurer offering caravan cover as part of its broad product range. Typically lower premiums for basic recreational caravan cover.

Competitive pricing for recreational caravans
Multi-policy discount with other AAMI products
Comprehensive and third party options
Allianz Caravan Insurance

Part of the Allianz global insurance group, offering caravan and motorhome cover with strong financial backing.

Comprehensive caravan cover
Part of Allianz global group
Online quote and policy management
Budget Direct Caravan Insurance

Australia's most-awarded value insurer also offers competitive caravan cover with straightforward online purchasing.

Competitive premiums
Online purchase and management
Canstar award winner
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Who Is CIL Insurance Best For?

Who Is CIL Insurance Best For?

caravan

Grey Nomads and Full-Time Travellers

CIL's permanent contents cover and full-time traveller understanding make it the natural choice for retirees and others who live on the road full-time. The policy treats your RV as your home, not just a vehicle.

star

High-Value Caravan Owners

Modern caravans costing $80,000 to $200,000+ represent a significant investment. CIL's specialist expertise in caravan valuation, repair and replacement provides the depth of cover that a high-value rig deserves.

cover

Owners With Extensive Accessories

Annexes, awnings, solar panels, satellite dishes, generators and other accessories are standard features for serious caravanners. CIL covers these items as part of the policy rather than treating them as afterthoughts.

location

Off-Road and Remote Travellers

CIL covers caravans and camper trailers used off-road and in remote areas, which is essential for travellers exploring outback tracks, station stays and remote camping destinations.

Our Verdict

Our Verdict on CIL Insurance

4.1
out of 5
Very Good

The specialist caravan insurer that understands how Australians actually use their rigs

CIL Insurance has earned its position as Australia's go-to specialist caravan and motorhome insurer through over 60 years of dedicated focus on the RV market. The caravan-specific features - annex cover, permanent contents, solar panel protection and emergency accommodation - address the real-world needs that generalist insurers often overlook.

For the grey nomad community and full-time travellers, CIL is particularly compelling. Treating a motorhome or caravan as a primary residence with appropriate contents cover is a capability that very few insurers offer. The claims team's familiarity with caravan construction and the specialist repairer network ensures that claims are assessed and resolved by people who understand the vehicle.

The premium is typically higher than generalist alternatives, which is the trade-off for specialist cover. Casual caravan users who keep their van in the driveway most of the year may find adequate cover at a lower price elsewhere. But for anyone who relies on their caravan or motorhome as a significant part of their lifestyle, CIL provides purpose-built protection.

Value for Money
3.8
Caravan Expertise
4.8
Claims Handling
4.1
Customer Service
4.2
Digital Experience
3.4
Financial Strength
4.4

Frequently Asked Questions

Common questions about CIL Insurance

CIL Insurance is owned by Suncorp Group, one of Australia's largest insurance and financial services groups. Suncorp also owns AAMI, GIO, Apia, Shannons and other insurance brands.
Yes, CIL offers permanent contents cover specifically for full-time travellers who live in their motorhome or caravan. This treats the vehicle as a primary residence and covers personal belongings accordingly.
Yes, annex and awning cover is included in CIL's comprehensive caravan insurance policies. This covers damage to annexes and awnings from wind, storm, accidental damage and other insured events.
Yes, CIL covers camper trailers, pop-top caravans, slide-on campers and other towable camping vehicles in addition to standard caravans, motorhomes and fifth wheelers.
Yes, CIL covers caravans and camper trailers used off-road and in remote areas. This is important for travellers exploring outback tracks and remote destinations across Australia.
CIL provides emergency accommodation cover if your caravan or motorhome is rendered uninhabitable due to an insured event. This covers reasonable accommodation costs while your vehicle is being repaired.
Yes, solar panels fitted to your caravan or motorhome are covered under CIL's comprehensive policies. This includes damage from storm, hail, accidental damage and other insured events.
You can get a CIL Insurance quote online through their website at cilinsurance.com.au or by calling their customer service team. The online quote process collects details about your vehicle, its value, usage and storage location.

Our Review Methodology

How we research and rate insurance companies

Data Sources

This review is based on data collected from the following sources, last verified in April 2026:

  • CIL Insurance official website and product disclosure statements (cilinsurance.com.au)
  • Suncorp Group financial reports and regulatory filings (suncorpgroup.com.au)
  • ProductReview.com.au caravan insurance ratings and reviews as of April 2026
  • Google Reviews and Trustpilot ratings as of April 2026
  • Canstar caravan insurance ratings (canstar.com.au)
  • ASIC and APRA regulatory databases
  • Caravan Industry Association of Australia publications (caravanindustry.com.au)

How We Calculate Scores

Our editorial scores (out of 10) are calculated using a weighted methodology that considers:

  • Value for Money (20%): Premium competitiveness relative to the depth of specialist caravan cover provided
  • Caravan Expertise (25%): Understanding of caravan lifestyle, specialist features and RV-specific coverage depth
  • Claims Handling (20%): Customer review sentiment on claims speed, specialist repairer quality and outcomes
  • Customer Service (15%): Review platform ratings, accessibility and understanding of the caravan community
  • Digital Experience (10%): Online tools, quote process and policy management capabilities
  • Financial Strength (10%): Suncorp Group backing, regulatory standing and claims-paying ability

Disclaimer: Our review methodology is for informational purposes only and does not constitute financial advice. Scores represent editorial opinion based on publicly available data. Individual experiences may vary. Always read the Product Disclosure Statement (PDS) before purchasing insurance. For independent guidance on choosing insurance, visit ASIC's MoneySmart website at moneysmart.gov.au.

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