Specialist Insurer Review

Shannons Insurance Review 2026

Australia's best-known enthusiast vehicle insurer, now owned by Suncorp Group. Shannons covers classic cars, prestige vehicles, motorcycles, and home insurance for motoring enthusiasts. Our review examines whether the brand still delivers for collectors and car club members.

Last reviewed: 2026-04-12 • Sources: Sources: Shannons PDS, ProductReview.com.au, CHOICE, AFCA complaint data
3.8/5
Poor Average Excellent
1,450+
total reviews
"Shannons understands classic cars. They offered agreed value on my 1967 Mustang without any hassle and the premiums were fair for the cover provided."
ProductReview.com.au ★★★★★
"The club plate cover is brilliant. I only drive my MG to club events and shows, so paying a reduced premium makes perfect sense."
Google Reviews ★★★★☆
"Since Suncorp took over, the personal touch has disappeared. Waited 45 minutes on hold just to ask a simple question about my policy renewal."
ProductReview.com.au ★★☆☆☆
"Premium went up 30% this year with no claims. When I called to ask why, they just said market conditions. Very disappointing from a brand that used to care about enthusiasts."
Google Reviews ★★☆☆☆
"Had my restored Holden HQ on laid up cover while it was in the workshop. Great option that other insurers simply do not offer."
ProductReview.com.au ★★★★★
"Good product range for classic car enthusiasts, but the service standards have slipped noticeably over the past two years."
CHOICE Survey ★★★☆☆
42%
Positive
26%
Neutral
32%
Negative

In This Review

Overview Ratings Review Highlights Products Pros & Cons Pricing Comparison Alternatives Best For Verdict FAQs Methodology

Company Overview

What is Shannons Insurance?

Shannons Insurance has been a fixture in the Australian motoring enthusiast community since 1970, building its reputation as the go-to insurer for owners of classic, vintage, and prestige vehicles. Originally founded to serve car club members who struggled to find appropriate cover through mainstream insurers, Shannons developed specialist products that understood the unique needs of collectors and restorers. The brand was acquired by Suncorp Group in 2014, which has brought both scale advantages and some growing pains.

Today, Shannons offers insurance across four main categories: classic car, prestige car, motorcycle, and home insurance. Their vehicle policies stand out for features like agreed value cover (where you and Shannons settle on the car's value upfront), club plate cover for vehicles used only at sanctioned events, and laid up cover for cars undergoing restoration. For vehicles aged 35 years or older, Shannons allows owners to retain their unrepaired vehicle in the event of a total loss - a feature that resonates strongly with restorers.

The transition to Suncorp management has been a point of contention among long-time customers. While the brand retains its enthusiast positioning and continues to sponsor major car shows and club events, some policyholders report that the personal service and specialist knowledge they once valued has been diluted. Phone wait times have increased, and premium hikes of 30% or more have prompted complaints from previously loyal customers.

Shannons maintains strong brand recognition through its Shannons Club membership program, auction events, and partnerships with motoring organisations across Australia. The insurer processes claims through Suncorp's infrastructure, which provides national repair networks but may lack the specialist touch that enthusiast vehicles sometimes require.

Shannons remains a relevant choice for classic and enthusiast vehicle owners, though potential customers should compare premiums carefully given recent price increases reported across the portfolio.

Ratings Breakdown

How do customers rate Shannons?

ProductReview.com.au
3.6
3.5
780+ reviews
Google Reviews
3.9
4.0
420+ reviews
CHOICE
72%
3.5
Member survey
Satisfaction score for classic car cover
AFCA Complaints
Moderate
3.0
2024-25 data
Complaint volumes in line with market size

Disclaimer: Ratings are sourced from public review platforms and industry reports. Scores reflect editorial aggregation and may not represent all customer experiences. Verify current ratings directly on each platform.

What Customers Are Saying

What are customers saying about Shannons?

Agreed value is the reason I stay with Shannons. My 1972 XA GT Falcon is worth far more than a standard insurer would ever pay out.

ProductReview.com.au 5

The laid up cover option saved me hundreds while my E-Type was being restored. No other insurer offered anything like it.

Google Reviews 5

Used to be fantastic service - you could talk to someone who actually knew about cars. Now it feels like any other call centre.

ProductReview.com.au 2

Club plate cover is excellent value. I only take my classic out for shows and rallies, so paying full premiums never made sense.

Google Reviews 4

Renewal came through 30% higher than last year. No claims, no changes. Loyalty clearly means nothing to them anymore.

ProductReview.com.au 1

Claim on my prestige car was handled well. Repairs done at an approved panel shop and quality was top notch.

Google Reviews 4
68%
Agreed value praised
54%
Specialist features valued
47%
Premium increases criticised
41%
Phone wait times flagged
35%
Suncorp management concerns

Disclaimer: Review quotes are sourced from publicly available platforms and may be edited for length. They represent individual customer experiences and do not constitute financial advice. Past experiences may not reflect current service levels.

Products Offered

Shannons Insurance Products

car-classic Classic Car Insurance
Most Popular

Specialist cover for classic, vintage, and veteran vehicles. Agreed value, club plate cover, and the option to retain your unrepaired vehicle on total loss for cars aged 35+ years.

Agreed value cover
Club plate discounts
Laid up cover for restorations
Retain unrepaired vehicle (35+ years)
Spare parts cover up to $5,000
Choice of repairer
car-prestige Prestige Car Insurance
High Value

Cover for modern prestige and performance vehicles including luxury European marques and high-performance sports cars. Agreed value available.

Agreed value cover
New for old replacement (first 2 years)
Choice of repairer
Genuine parts option
Windscreen cover included
Hire car after theft
motorcycle Motorcycle Insurance
Enthusiast

Cover for classic, vintage, and modern motorcycles. Includes agreed value, club plate options, and cover for riding gear and accessories.

Agreed value available
Club plate cover
Riding gear cover up to $3,000
Accessories and modifications covered
Laid up cover option
Multi-bike discounts
home Home & Contents Insurance
Bundled

Home and contents cover for motoring enthusiasts, with features tailored to those who store vehicles or parts at home. Includes garage and workshop cover.

Building cover up to sum insured
Contents cover including collectibles
Garage and workshop inclusion
Motor memorabilia cover
Flood cover available
Multi-policy discount with vehicle cover

Pros & Cons

Shannons Pros and Cons

👍 Pros

  • Specialist enthusiast vehicle insurer with deep understanding of classic, vintage, and prestige car markets
  • Agreed value cover ensures your vehicle is insured for its true collector value, not a depreciated book price
  • Club plate cover offers significant premium savings for vehicles used only at sanctioned events and shows
  • Laid up cover protects vehicles undergoing restoration at reduced premiums while work is in progress
  • Vehicles aged 35+ years can be retained unrepaired on total loss - a unique feature for restorers
  • Strong community presence through Shannons Club, car shows, and motoring organisation partnerships
  • Multi-policy discounts available when bundling vehicle and home insurance together

👎 Cons

  • Now managed by Suncorp Group, and some long-time customers report a decline in specialist service quality
  • Premium increases of up to 30% reported by policyholders with clean claims histories
  • Phone wait times can be lengthy, with some customers reporting 30-45 minute holds during peak periods
  • Limited product range compared to full-service insurers - no travel, business, or health insurance
  • Online self-service options are more limited than major competitors like AAMI or Budget Direct
  • Claims handled through Suncorp infrastructure, which may not always suit specialist vehicle repairs

Pricing Deep-Dive

How much does Shannons Insurance cost?

Shannons pricing varies significantly depending on the vehicle type, value, usage, and storage arrangements. Classic cars used infrequently and stored in locked garages typically attract lower premiums than daily-driven prestige vehicles. The following are indicative estimates only.

car-classic

1970 Ford XW Falcon GT

Agreed value $85,000, garaged, club plate use only, Melbourne VIC
$38
/month
Market avg ~$55/month
~31% less
car-prestige

2023 Porsche 911 Carrera

Agreed value $280,000, garaged, daily use, Sydney NSW
$185
/month
Market avg ~$210/month
~12% less
motorcycle

1975 Triumph Bonneville

Agreed value $18,000, garaged, recreational use, Brisbane QLD
$22
/month
Market avg ~$30/month
~27% less

Disclaimer: Pricing examples are indicative estimates based on publicly available information and typical customer profiles. Your actual premium will depend on individual circumstances including vehicle value, location, usage, storage, claims history, and other factors. Visit Shannons directly for an accurate quote.

What affects your Shannons premium?

dollar

Agreed Value

The agreed value you set for your vehicle directly impacts your premium. Higher values mean higher premiums, but ensure full payout if the vehicle is written off.

garage

Storage Arrangements

Vehicles stored in locked garages attract lower premiums than those parked on the street or in carports. Shannons places significant weight on secure storage.

calendar

Usage Pattern

Club plate cover for vehicles used only at sanctioned events costs less than cover for daily-driven vehicles. Lower annual kilometres also reduce premiums.

shield

Claims History

A clean claims history and no-claim bonus discount will reduce your premium. Recent claims or driving offences will increase costs.

location

Location

Your postcode affects premiums based on local theft rates, weather risks, and accident statistics. Metropolitan areas generally cost more than regional locations.

How Shannons Compares

Shannons vs Other Specialist Insurers

Feature Feature Shannons Hagerty RACV Classic
Agreed Value Yes Yes Yes
Club Plate Cover Yes Limited No
Laid Up Cover Yes Yes No
Retain Vehicle on Total Loss (35+ yrs) Yes No No
Spare Parts Cover Up to $5,000 Up to $3,000 Up to $2,000
Choice of Repairer Yes Yes Yes
Online Claims Limited No Yes
Multi-Policy Discount Yes No Yes
Motorcycle Cover Yes Yes Limited
Home Insurance Yes No Via RACV

Disclaimer: Comparison based on publicly available product information as of April 2026. Features and availability may change. Verify details directly with each insurer before purchasing.

Alternatives to Shannons Insurance

Alternatives to Shannons Insurance

Hagerty Australia

International classic car insurance specialist with Australian operations. Offers agreed value, spare parts cover, and a strong global collector car community.

Agreed value cover
Spare parts cover
Global collector network
Valuation expertise
RACV Insurance

Victoria's motoring club insurer offers standard and some classic vehicle cover options alongside comprehensive home, contents, and travel insurance.

Multi-policy discounts
Roadside assist bundled
Member loyalty discounts
Broad product range
AAMI

Major Australian insurer (also Suncorp-owned) offering comprehensive, third party, and fire & theft cover. Better suited for modern daily drivers than classic vehicles.

Online claims management
Lifetime repair guarantee
Multi-policy discounts
No-claim bonus protection
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Who Is Shannons Insurance Best For?

Who is Shannons best for?

car-classic

Classic & Vintage Car Owners

Shannons is built for owners of classic, veteran, and vintage vehicles who need agreed value cover and specialist features like laid up cover and club plate discounts that mainstream insurers simply do not offer.

trophy

Car Club Members

If you primarily use your vehicle for club events, shows, and rallies, Shannons club plate cover can significantly reduce your premiums compared to standard comprehensive policies.

wrench

Vehicle Restorers

The laid up cover option and the ability to retain your unrepaired vehicle on total loss (for cars 35+ years old) make Shannons particularly well-suited for those actively restoring classic vehicles.

car-prestige

Prestige Vehicle Owners

Owners of high-value modern performance and luxury vehicles benefit from Shannons agreed value cover, genuine parts options, and understanding of the prestige car market.

Our Verdict

Our Verdict on Shannons Insurance

3.8
out of 5
Good

A solid enthusiast insurer with specialist features, but service quality concerns under Suncorp management

Shannons remains one of the strongest options for classic and enthusiast vehicle insurance in Australia. The combination of agreed value cover, club plate discounts, laid up cover, and the ability to retain unrepaired vehicles on total loss creates a product suite that mainstream insurers cannot match. For collectors and restorers, these features can make a genuine financial difference.

However, the Suncorp acquisition has introduced friction that was previously absent. Premium increases of 30% or more, longer phone wait times, and a perceived loss of specialist knowledge in the call centre are recurring themes in customer feedback. The brand still trades on its enthusiast heritage, but some long-time customers feel that heritage is being gradually diluted.

If you own a classic, vintage, or prestige vehicle and value specialist cover features, Shannons is well worth comparing against alternatives. Just be prepared to shop around at renewal time, as loyalty does not appear to be consistently rewarded with competitive pricing.

Product Range
3.5
Specialist Features
4.5
Pricing Value
3.3
Claims Handling
3.6
Customer Service
3.1
Digital Experience
2.9

Frequently Asked Questions

Common questions about Shannons Insurance

Yes. Shannons was acquired by Suncorp Group in 2014. The brand continues to operate under its own name with specialist enthusiast vehicle products, but policies are underwritten and managed within Suncorp's infrastructure. This acquisition has brought scale benefits but some customers report changes in service quality.
Club plate cover is a discounted insurance option for vehicles registered on club plates (also called conditional or concessional registration). These vehicles can only be used for club events, shows, rallies, and limited personal use. Because the vehicle is driven less frequently, Shannons offers reduced premiums compared to standard comprehensive cover.
Laid up cover protects your vehicle while it is not being driven - typically during a restoration or long-term storage. The cover usually includes fire, theft, storm, and accidental damage while the vehicle is stored, but excludes road-related risks. Premiums are lower than standard comprehensive cover since the vehicle is not being used on public roads.
For vehicles aged 35 years or older, Shannons offers the option to retain your unrepaired vehicle in the event of a total loss. This means you receive a payout (minus the agreed salvage value) and keep the vehicle, which is particularly valuable for restorers who may want to repair the vehicle themselves or use it for parts.
Shannons offers agreed value cover on classic and prestige vehicles, where you and the insurer agree on the vehicle's value when the policy starts. This is particularly important for classic cars, which often appreciate in value rather than depreciate. Market value may also be available as an alternative for some vehicle types.
Claims can be lodged by calling Shannons claims line or through their website. As claims are processed through Suncorp infrastructure, you will be guided through their standard claims process. For specialist vehicles, it may be worth discussing repair options and choice of repairer at the time of lodging your claim to ensure appropriate handling.
Shannons covers many modifications and accessories on classic and prestige vehicles, provided they are declared when you take out or renew your policy. Aftermarket parts, period-correct restorations, and performance modifications can typically be included in your agreed value. Always disclose all modifications to ensure you are fully covered.
Yes, Shannons Insurance is available nationwide across all Australian states and territories. However, club plate registration rules vary by state, which can affect eligibility for club plate cover. Check your state's motoring club registration requirements for details.

Our Review Methodology

How we research and rate insurance companies

Data Sources

This review is based on data collected from the following sources, last verified in 2026-04-01:

  • Shannons Insurance Product Disclosure Statements (PDS) and policy documents
  • ProductReview.com.au verified customer reviews
  • Google Reviews and Trustpilot ratings
  • CHOICE member satisfaction surveys and insurer ratings
  • AFCA complaint data for Shannons and Suncorp Group
  • APRA general insurance statistics
  • Shannons official website and published materials

How We Calculate Scores

Our editorial scores (out of 10) are calculated using a weighted methodology that considers:

  • Product range and specialist features (25% weighting)
  • Customer satisfaction and review scores across platforms (25% weighting)
  • Pricing competitiveness relative to comparable specialist insurers (20% weighting)
  • Claims handling reputation and resolution times (20% weighting)
  • Digital experience and self-service capabilities (10% weighting)

Disclaimer: This review is for informational purposes only and does not constitute financial advice. Ratings reflect our editorial assessment based on publicly available data and may not represent all customer experiences. Insurance needs vary - compare multiple providers and read the relevant PDS before making a decision. InsuranceCompared.com.au may receive commissions from partner insurers.

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